oz4host

Recover emails (any email since March 2014!)

Can't find that important email? Maybe you deleted it accidentally! Not a problem.

Back in March 2014, we activated the "Legal Archive" option on our email server. In the USA by law, any mail service provider has to keep a copy of every email that goes through the system. Therefore, any email that passed through our mail server is automatically archived (sent and received emails).

Here the procedure on how you can recover any email sent or received since March 2014:

Login to webmail:

Go to Options -> Preferences

Go to the Extras tab and click Search under Search Legal Archives:

Do a Limit or Content search. Click button Search Archive:

Check in the Results, if the email you are looking for shows up:

Click View to open the email in a new browser window

Click Open or Raw to open the email in raw format, with headers and all

If you want to recover the emails listed, scroll to the bottom of the list and tick the box: Extract:

This will deliver the emails to a folder called archive_extract. This folder can be accessed via Webmail or via your email client software (if account is setup as IMAP).

This one is in Webmail:

Any questions or issues, contact us!